Tuesday, September 11, 2007

How to Resolve Any Problem and Get What You Want

People who feel angry often think they are angry because the other person “made them” angry.

This anger management step focuses on the power you have to undo this misconception and choose to deal with angry people in a way that makes life more wonderful for you and others.

4 Anger Resolution Steps from Lori Prokop

To do this, you will identify:

1) Your clear observation without judgment, wrongness or blame
2) Your feelings,
3) Your needs and
4) A clear request.

What is a clear request?

“I want you to be more reliable,” is not clear or achievable.

Why?

Because it leaves the listener having to read your mind and guess exactly what “reliable” means and what you are as View the rest of this article


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